Ownchat's Automation Features to Scale Up your Business
Showcase catalogue
Renew customer interest by showcasing your products/service through automated bots.
E-commerce
Automated bots can inform the customer about recent information on orders, like orders packed, delivered, and placed.
Automated Replies to FAQ's
Easily answer the repeating question with automated bots.
Integration
Connect Bot with Existing systems to provide self service Option for customers
Customer Engagement
There is no need for customer support to handle every single conversation. No code chatbot can solve the basic queries.
Automation message
Customers can get instant messages like greeting/ welcome messages, and Away messages.
Turn Whatsapp Number into Automated Customer Self Service Portal
- The customer can check any of the history, like orders, tracking, payment pending, and interested products, with the chatbot.
Turn your website visitors to lead using automated Responses
- Chat Button Predefined Message direct Your website visitors to your WhatsApp.Based on the Message intent the Automate bot handle the conversations.
- Based the customers Behavior the bot can assign Human agents to take care of the lead.
Frequently Asked Questions
WhatsApp has fewer automation options. With the WhatsApp business API, they can access some extra features like chatbot for conversations, customer support, customer self service, an automated business contact button, and much more.
You can easily manage the customer with less support and get reports in less timely manner.
You need to have one separate account for business WhatsApp, and you need to connect with WhatsApp API providers like Ownchat.
Less cost customer support
24/7 service
Order management
Automated Replies
Automated contact button
Customer self service and much more.
