Effortless 24/7 Customer Management through Automated Conversations.
Enhance Customer Support Game with Ownchat

Ownchat's Automation Features to Scale Up your Business

showcase-catalogue
Showcase catalogue

Renew customer interest by showcasing your products/service through automated bots.

e-commerce
E-commerce

Automated bots can inform the customer about recent information on orders, like orders packed, delivered, and placed.

Automate-reply-to-FAQ
Automated Replies to FAQ's

Easily answer the repeating question with automated bots.

integration
Integration

Connect Bot with Existing systems to provide self service Option for customers

customer-engagement
Customer Engagement

There is no need for customer support to handle every single conversation. No code chatbot can solve the basic queries.

automation-message
Automation message

Customers can get instant messages like greeting/ welcome messages, and Away messages.

customer-interaction
Customer Self Service Portal

Turn Whatsapp Number into Automated Customer Self Service Portal

  • The customer can check any of the history, like orders, tracking, payment pending, and interested products, with the chatbot.
customer-interaction
Whatsapp Chat Button

Turn your website visitors to lead using automated Responses

  • Chat Button Predefined Message direct Your website visitors to your WhatsApp.Based on the Message intent the Automate bot handle the conversations.
  • Based the customers Behavior the bot can assign Human agents to take care of the lead.

Handle your Business with an Effective WhatsApp Automation Tool

Contact Ownchat for Friendly Automation Hub

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Frequently Asked Questions

WhatsApp has fewer automation options. With the WhatsApp business API, they can access some extra features like chatbot for conversations, customer support, customer self service, an automated business contact button, and much more.

You can easily manage the customer with less support and get reports in less timely manner.

You need to have one separate account for business WhatsApp, and you need to connect with WhatsApp API providers like Ownchat.

  • Less cost customer support

  • 24/7 service

  • Order management

  • Automated Replies

  • Automated contact button

  • Customer self service and much more.

Blogs

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08 March 2023 04:14 PM
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08 February 2023 08:08 PM
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8 Tremendous Use Cases for WhatsApp Business Automation with OwnChat
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03 February 2023 05:17 PM

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