Renew customer interest by showcasing your products/service through automated bots.
Automated bots can inform the customer about recent information on orders, like orders packed, delivered, and placed.
Easily answer the repeating question with automated bots.
Connect Bot with Existing systems to provide self service Option for customers
There is no need for customer support to handle every single conversation. No code chatbot can solve the basic queries.
Customers can get instant messages like greeting/ welcome messages, and Away messages.
WhatsApp has fewer automation options. With the WhatsApp business API, they can access some extra features like chatbot for conversations, customer support, customer self service, an automated business contact button, and much more.
You can easily manage the customer with less support and get reports in less timely manner.
You need to have one separate account for business WhatsApp, and you need to connect with WhatsApp API providers like Ownchat.
Less cost customer support
Automated contact button
Customer self service and much more.