Supercharging Features to ease your Customer support Task
Inbox Notes
Utilize a dedicated space to take detailed notes on ongoing customer issues and make it easy to redirect others.
Segment
By adding some specific data, customers can be segmented and utilized for broadcast messages and more.
Automated 24/7 support
Endorse CRM by enabling instant replies to customer messages without delay.
Analytics report
Analytics data will report online issues, active orders/services, never ending issues, and much more.
Tags
Based on customer behavior, contact information can be saved with tags such as Good customer, High value customer.
Self care
Customers can access the data how they chatted with chatbot and get the early messages, orders, etc
