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Task Management

Organize Everything Automate the Rest

Enterprise-grade task management with custom workflows, recurring tasks, SLA tracking, and team collaboration — built for SMBs who want to run operations like the big players.

Task Management Dashboard
Create unique status pipelines per task type. Each Subject gets its own statuses, colors, and order.
Custom Workflow
Daily, weekly, monthly, yearly — with skip weekends, skip holidays, and flexible end conditions.
Recurring Tasks
Set deadlines per Subject. Automated reminders before due. Overdue email alerts to managers.
SLA Tracking
Round-robin distribution across team members. Assign to agents or entire teams with watchers.
Team Assignment
Upload CSV, map columns, and create hundreds of tasks in seconds. Smart field matching built in.
Bulk CSV Import
Immutable log of every change — 21 action types tracked with source attribution and timestamps.
Complete Audit Trail
01

Custom Subjects & Statuses

Every business has its own process. Now your tasks match.

Create task categories (Subjects) — each with its own status pipeline, automation defaults, SLA settings, and checklist templates. From "Lead Follow-up" to "Equipment Maintenance", every workflow is unique to your operation.

Custom Subjects & Statuses
02

Recurring Task Engine

Automate the tasks you do every day, week, and month.

Set up daily stock checks, weekly follow-ups, monthly maintenance schedules, or quarterly audits. Configure intervals, skip weekends or holidays, and set end conditions — the system generates instances automatically.

Recurring Task Engine
03

Multiple Views

See your work the way you think.

Switch between Kanban boards for visual workflow management, Calendar view for deadline tracking, Table view for data-heavy analysis, and Timeline view for project planning. Every view filters, sorts, and groups your way.

Multiple Views
04

Checklists & Custom Fields

Capture every detail. Miss nothing.

Add sub-task checklists to break work into steps. Extend tasks with custom fields — text, numbers, dates, dropdowns, multi-select, checkboxes, currency, and ratings. Make fields mandatory per subject to ensure data quality.

Checklists & Custom Fields

Task Management That Scales With You

From Kanban boards to audit trails — everything you need to run operations efficiently.

Built for Every Industry

From restaurants to hospitals, see how businesses use task management to run smoother operations.

Restaurant Operations

Automate daily kitchen prep, food safety checks, and equipment maintenance for FSSAI compliance.

1
Daily: Morning prep checklist at 6 AM
2
Daily: Food safety check (3x/day)
3
Monthly: Equipment maintenance on 1st
4
SLA: Customer complaints in 1 hour
5
Result: Zero compliance misses

Healthcare & Clinics

Track patient appointments, lab report follow-ups, medicine stock, and equipment calibration.

1
Daily: Lab report follow-up calls
2
Weekly: Medicine stock check (Monday)
3
Quarterly: Equipment calibration
4
SLA: Patient grievance in 4 hours
5
Result: 40% fewer no-shows

E-commerce Fulfillment

Manage order processing, returns, and daily operations with 48-hour shipping SLA.

1
Bulk import: Daily orders from Shopify CSV
2
Workflow: New → Packed → Shipped → Delivered
3
SLA: 48-hour shipping turnaround
4
Backward block: No reverting after "Packed"
5
Result: 2x faster fulfillment

Trusted by Growing Businesses

Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.

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Genuine Reviews from Growing Businesses

See how businesses across India use Ownchat to improve customer engagement and conversions.

We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.

Building Doctor

Vijay

Building Doctor

The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.

Uzhavarbumi

Senma S.

UzhavarbumiManagement Trainee

Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.

Tositos

Gayathri

TositosCo-founder

Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.

Oorani Labs

Adi S.

Oorani LabsFounder

We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.

Uzhavarbumi

Mano

UzhavarbumiCustomer Success Manager

Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.

Even More Foods

Kowsalya

Even More FoodsCo-Founder

Plug AI Into Your Own Data & Integrations

Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.

Zoho Books
Zoho Books
Integration
Accounting Software
Zoho Bigin
Zoho Bigin
Integration
CRM Software
Shopify
Shopify
Integration
E-commerce Platform
WooCommerce
WooCommerce
Integration
E-commerce Plugin
Google Sheets
Google Sheets
Integration
Spreadsheet Tool
Razorpay
Razorpay
Integration
Payment Gateway
Stripe
Stripe
Integration
Payment Gateway
CRM
CRM
Integration
Customer Relationship
Webhooks
Webhooks
Integration
Custom Integration
ChatGPT
ChatGPT
Integration
AI Assistant
Gemini
Gemini
Integration
AI Assistant
Calendly
Calendly
Integration
Scheduling Tool
Petpooja
Petpooja
Integration
Restaurant POS
Moengage
Moengage
Integration
Marketing Automation
Adloggs
Adloggs
Integration
Delivery Platform
Ownchat Delivery
Ownchat Delivery
Integration
Delivery Management

Ready to Get Organized?

Start building custom workflows and recurring tasks today.

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Setup in 10 Minutes