No-Code Chatbot for WhatsApp and Instagram
Build powerful WhatsApp and Instagram chatbots to automate lead generation, customer support, and order workflows—without writing a single line of code.
Advanced WhatsApp & Instagram Business Automation
The Power of Omnichannel Automation
Ownchat is a powerful omnichannel platform designed to handle complex workflows, rich media conversations, and seamless third-party integrations across WhatsApp and Instagram—all without operational overhead.
Built for Scale & Growth
Whether you run an ecommerce brand, a service-based business, or a logistics operation, Ownchat helps you automate customer interactions and turn messaging into high-performing business channels.
Advanced WhatsApp & Instagram Communication Tools
Engage customers on WhatsApp and Instagram with rich media, interactive messaging, and in-chat experiences designed to drive faster responses, clearer conversations, and higher conversions.
Rich Media Messaging on WhatsApp & Instagram
Enhance conversations with visual and document-based messaging that adds context and reduces back-and-forth.
Interactive Chat Elements (WhatsApp & Instagram DMs)
Guide users through conversations using structured, interactive elements that minimize typing and improve response rates.
In-Chat Product Discovery & Social Commerce
Enable customers to explore products and take action directly inside chat conversations.
Intelligent Data Collection
Collect accurate customer data across WhatsApp and Instagram using structured inputs and built-in validation to reduce errors and manual follow-ups.
Ask Text
Capture text responses with custom validation.
Ask Number
Collect numeric data with automatic checks.
Ask Phone
Capture phone numbers with international validation.
Ask Email
Collect verified email addresses automatically.
Ask Date
Request dates using validated pickers.
Ask Location
Capture live location or coordinates.
Ask File
Allow document or image uploads in chat.
Ask Order
Guide users through structured B2B or bulk orders.
Logic and Flow Control for WhatsApp and Instagram Chatbots
Build intelligent chatbots using conditional logic, automated workflows, and seamless human handoffs across both channels.
Conditional Logic
Route conversations dynamically based on user inputs, channel, and intent.
Seamless Hand-offs
Automatically transfer conversations from WhatsApp or Instagram to the right agent or team.
Workflow Triggers
Trigger actions and switch flows based on events, responses, or user behavior across channels.
Launch and manage WhatsApp and Instagram chatbots without developers. Build, test, and deploy automation quickly with full control over flows.
Visual Flow Builder
Design cross-channel chatbots using a drag-and-drop flow builder with clear paths, triggers, and conditions.
Bot Templates & Library
Start faster with ready-to-use templates for WhatsApp and Instagram use cases like lead capture, bookings, support, and promotions.
Draft & Publish Instantly
Update chatbot flows in real time and publish changes without interrupting live conversations.
Real-Time Business Integrations for WhatsApp & Instagram
Connect Ownchat with the tools you already use to automate workflows and sync data in real time across both messaging channels.
Capture orders and customer intent from WhatsApp and Instagram conversations.
Shopify
WooCommerce
Send payment links and complete transactions initiated from WhatsApp or Instagram DMs.
Razorpay
WhatsApp Pay
Stripe
Enable customers to book appointments directly from WhatsApp or Instagram conversations.
Zoho Bookings
Extend WhatsApp and Instagram automation with custom APIs and internal systems.
Universal API Connector
Manage in-store and online orders seamlessly through WhatsApp and Instagram.
Petpooja (Restaurant POS)
Automate delivery creation, tracking, and updates triggered by chat conversations.
Ownchat Delivery
Capture leads and customer data from WhatsApp and Instagram into your CRM and databases.
Zoho CRM
Zoho Bigin
Google Sheets
What Business Problems Does Ownchat Solve?
Automate customer conversations across WhatsApp and Instagram to reduce manual work, eliminate delays, and scale sales, support, and operations.
Missed Leads from Slow Replies
Problem:
Businesses lose leads when WhatsApp or Instagram inquiries aren’t captured instantly.
How Ownchat Solves It:
Ownchat automatically captures conversations from WhatsApp and Instagram and creates leads in Zoho CRM in real time.
Support Overload from Repetitive Queries
Problem:
Teams are overwhelmed by repeated order and status queries across messaging channels.
How Ownchat Solves It:
Ownchat automates order tracking and updates across WhatsApp and Instagram using ecommerce and logistics integrations.
Errors from Manual Data Entry
Problem:
Manual updates across systems cause inconsistencies.
How Ownchat Solves It:
Ownchat syncs chat data from WhatsApp and Instagram with Google Sheets and CRMs automatically.
Slow Appointment Booking
Problem:
Back-and-forth chat conversations delay bookings.
How Ownchat Solves It:
With Zoho Bookings integration, customers can book appointments directly from WhatsApp or Instagram.
Trusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Ready to Automate Your WhatsApp & Instagram Conversations?
Build intelligent, no-code chatbots for WhatsApp and Instagram to automate engagement, capture leads, and increase conversions.