Every conversation.Every customer. One unified view.
Manage all your customer relationships in one place—across WhatsApp.
Track conversations, capture customer data, and build lasting relationships from a single dashboard. Respond instantly to WhatsApp chats into revenue—without relying on separate CRM or social media tools.
Contact Profiles
Build unified customer profiles with complete conversation history across WhatsApp, enriched with tags, attributes, and custom fields for better context and personalization.
Sales Pipeline
Monitor and manage deals visually from lead to customer at every stage, including leads captured from and direct messages.
Activity Tracking
Automatically record all customer interactions, messages, and key events from WhatsApp in a single, centralized activity timeline.
Smart Tagging
Organize and segment contacts using custom tags based on behavior and engagement on WhatsApp, enabling more targeted campaigns.
Analytics Dashboard
View real-time insights into sales performance, customer engagement, and team productivity across WhatsApp conversations.
Data Export
Export customer data, interaction histories, reports, and analytics for external analysis, compliance, and secure backups.
Real CRM. Real Results.
See how businesses use WhatsApp CRM to manage customer relationships, close deals, and grow revenue.
Sales Management
Track leads, manage opportunities, and close deals faster with structured pipelines on WhatsApp.
- Capture leads from WhatsApp chat interactions
- Add leads to the sales pipeline
- Track conversations and engagement
- Move deals through each stage
- Close deals and record outcomes
Contact Management
Access and manage detailed customer profiles, conversation history, and key data from WhatsApp—all in one place.
- View complete customer profiles
- Access full conversation history
- Track preferences and attributes
- Organize and update customer data
- Maintain accurate records
Customer Insights & Analytics
Track customer growth, analyze lead sources, and understand engagement patterns across WhatsApp to make smarter business decisions.
- Analyze customer acquisition sources
- Track growth and customer trends
- Monitor engagement and activity
- Identify high-performing channels
- Make data-driven decisions
Trusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Ready to manage customer relationships better?
Start using WhatsApp CRM today.