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UAE pricing, updated 27 October 2026

WhatsApp Business API pricing in the UAE

One subscription in USD plus a published price for each WhatsApp message you send. Here is what each part costs, with AED equivalents and a worked example.

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Official 2026 Rate Card

Simple, Predictable Plans for United Arab Emirates

Zero setup fees, no per-agent penalties, and full access to the official Meta Cloud API.

Starter

Essential WhatsApp API for growing teams

$12 / month
3 User Logins
20,000 Contacts
  • Official Meta Cloud API Connection
  • Bulk WhatsApp Broadcast Campaigns
  • 1 Chatbot Flow & Basic Automation
  • Contact Tags & Custom Fields
  • Basic Webhook API & Export
  • 6 Months Chat History Storage
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Professional

Advanced commerce, payments & AI agents

$91 / month
10 User Logins
100,000 Contacts
  • Everything in Growth
  • 10 Chatbot Flows & 10 Workflows
  • AI Agent Node (Smart GPT replies)
  • WhatsApp Commerce & Product Catalogs
  • Payment Gateway Integrations
  • Unlimited Chat History Storage
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Business

Enterprise scale, SLA & dedicated manager

$180 / month
Unlimited Logins
Unlimited Contacts
  • Everything in Professional
  • Unlimited Chatbot Flows & Workflows
  • Team Task Management & SLA Rules
  • Custom Webhooks & REST API Access
  • Dedicated Account Manager
  • Priority Phone & WhatsApp Support
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Interactive WhatsApp Message Cost Calculator

Calculate Your Monthly UAE (+971) Meta Rates

Estimated Monthly Investment
$184.75 USD / mo
Meta Message Fee: $172.75
Ownchat Starter Plan: $12.00
First 1,000 service replies/month are 100% free by Meta
Executive Summary & Overview

WhatsApp Business API pricing in the UAE with Ownchat has two parts: a USD subscription from $12 per month (billed annually) and Ownchat per-message prices. From 1 October 2026 these are $0.0691 per marketing message and $0.0188 per utility, authentication or service message to UAE numbers. Ownchat is made by Ieyal Solutions, an official Meta Business Partner.

Verified and current as of
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At a Glance

Plans from
$12/month, billed annually
UAE marketing message
$0.0691
UAE utility / authentication / service
$0.0188
Free service messages (Meta rule)
1,000 per number per month
Free trial
14 days, no credit card
Meta Business Partner
Yes, official
Section 01 · Deep Dive

How is WhatsApp Business API pricing calculated in the UAE?

WhatsApp API costs have two parts. The first is your Ownchat subscription, which pays for the inbox, chatbots, broadcasts, CRM and support. The second is a charge for each message your business sends.

Strategic Implementation Notes

Since 1 July 2025, Meta has charged for each delivered message. The price depends on the message category and the recipient's country code. Messages your customers send to you are free. Ownchat publishes its per-message prices openly, bills them in USD and updates them when Meta changes its rates; Meta changes rates only on the first day of a quarter.

Marketing

offers, launches, abandoned-cart reminders, newsletters.

Utility

order confirmations, delivery updates, booking reminders, invoices.

Authentication

one-time passwords (OTPs) for login or payment.

Service

free-form replies inside the 24-hour window that opens when a customer messages you.

WhatsApp CRM & Pipeline
Ownchat WhatsApp CRM contact management and visual deal pipeline

Official Meta Cloud API Verified · Ownchat Production Workspace

Section 02 · Deep Dive

How much are Ownchat's plans for UAE businesses?

Plans are priced in USD for the UAE. AED figures are approximate, converted at the official peg of 1 USD = 3.6725 AED, and are shown for reference only; you are billed in USD. Every plan includes call support, onboarding and green tick assistance.

Starter

3 user logins, 20,000 contacts, bulk WhatsApp campaigns, 1 chatbot flow, segmentation and tags, 6 months of chat history.

Growth (most popular)

5 user logins, 50,000 contacts, 5 chatbot flows, 3 workflows, 3 WhatsApp Flows, recurring campaigns, Instagram team inbox, comment-to-DM and Instagram chatbot, 12 months of chat history.

Professional

10 user logins, 100,000 contacts, 10 chatbot flows, 10 workflows, AI agent chatbot node, WhatsApp commerce flow, payment integrations, unlimited chat history.

Business

unlimited users, contacts, chatbot flows and workflows, task management with SLA, attendance management, custom webhooks, dedicated account manager and priority call support.

Instagram Pro

$12 per month billed annually, for Instagram-only brands and creators (no WhatsApp).

Multi-Agent Shared Inbox
Ownchat multi-agent shared team inbox for WhatsApp Business API

Official Meta Cloud API Verified · Ownchat Production Workspace

Ownchat subscription plans for the UAE (per month). AED is approximate at 1 USD = 3.6725 AED.Scroll horizontally on mobile →
Plan
Billed annually (USD)
≈ AED
Billed monthly (USD)
≈ AED
Starter $12AED 44.07$18AED 66.11
Growth $53AED 194.64$62AED 227.70
Professional $91AED 334.20$115AED 422.34
Business $180AED 661.05$220AED 807.95
Instagram Pro $12AED 44.07——
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Section 03 · Deep Dive

What does each WhatsApp message cost to a UAE number?

These are Ownchat per-message prices for messages delivered to +971 numbers, effective 1 October 2026. AED figures are approximate at 1 USD = 3.6725 AED.

Campaign Analytics & Meta Rates
Ownchat broadcast campaign analytics, delivery reports, and open rates

Official Meta Cloud API Verified · Ownchat Production Workspace

Ownchat per-message prices for UAE recipients (from 1 October 2026)Scroll horizontally on mobile →
Message category
USD per delivered message
≈ AED
Typical use
Marketing $0.0691AED 0.2538Promotions, offers, product launches
Utility $0.0188AED 0.0690Order, delivery and booking updates
Authentication $0.0188AED 0.0690OTPs sent by UAE-based businesses
Authentication-international $0.0612AED 0.2248OTPs to UAE numbers sent by businesses based outside the UAE
Service $0.0188AED 0.0690Replies in the 24-hour window, after 1,000 free per month
Architecture Transformation

The Old Manual Way vs The Ownchat Way

Why fast-growing companies replace personal phones and legacy tools with Ownchat.

✕ The Fragmented Way Personal Phones / Unofficial Scrapers
  • ✕1 phone, 1 agent: lost messages when staff are off or leave the company.
  • ✕Constant risk of permanent number bans from unapproved bulk tools.
  • ✕$99+/month pricing markups with paid setup fees from legacy vendors.
  • ✕Manual copy-pasting of leads into spreadsheets and CRM systems.
★ 10x More Efficient
✓ The Ownchat Platform Official Meta Partner
  • ✓Multi-Agent Inbox: All agents on one verified +65 / +971 company number.
  • ✓Zero Ban Risk: Direct official WhatsApp Cloud API with Meta approval.
  • ✓From $12/month: Transparent pricing, $0 hosting markup, no hidden fees.
  • ✓Built-in CRM & Sync: Instant two-way sync with Zoho CRM, Shopify and Sheets.
Section 04 · Deep Dive

What is the authentication-international rate?

Meta sets a higher authentication price for some countries when the business sending the one-time password is based in a different country from the recipient. The UAE is one of those countries. If your business is registered in the UAE and sends OTPs to UAE customers, the standard $0.0188 authentication price applies. If a company registered abroad, for example in India or Europe, sends OTPs to +971 numbers, each one is charged at $0.0612.

Strategic Implementation Notes

Meta decides which rate applies. If you are unsure which applies to you, ask Ownchat before you launch OTP flows at volume.

Campaign Analytics & Meta Rates
Ownchat broadcast campaign analytics, delivery reports, and open rates

Official Meta Cloud API Verified · Ownchat Production Workspace

Section 05 · Deep Dive

Which WhatsApp messages are free under Meta's rules?

These are Meta's rules, and they apply to every provider, Ownchat included:

Messages customers send you

are always free.

Service messages

the first 1,000 per business phone number each month are free since 1 October 2026. Unused free messages do not roll over. After that, each service message is charged.

Click-to-WhatsApp ads

when a customer taps a WhatsApp ad on Android or iOS and you reply within the service window, a free entry window of up to 7 days opens. Messages in every category are free during it (Meta's AI business agent excepted).

What is no longer free

since 1 October 2026, utility templates sent inside the 24-hour window are charged.

AI & No-Code Chatbot
Ownchat drag-and-drop conversational chatbot and AI automation builder

Official Meta Cloud API Verified · Ownchat Production Workspace

Section 06 · Deep Dive

Worked example: what does a Dubai retailer pay per month?

A Dubai fashion retailer on the Growth plan (billed annually) sends 3,000 order and delivery updates in a month, and runs 2 promotions to 2,000 customers who opted in. Customers reply with questions, and the team sends 800 service replies, which stays within the 1,000 free service messages. AED figures are approximate at 1 USD = 3.6725 AED.

Strategic Implementation Notes

Total: $385.80 per month, about AED 1,416.85. Message charges make up $332.80 of that, so the number of marketing messages is what moves the bill most. Sending one promotion instead of two would save $138.20 (about AED 507.54).

AI & No-Code Chatbot
Ownchat drag-and-drop conversational chatbot and AI automation builder

Official Meta Cloud API Verified · Ownchat Production Workspace

Monthly cost for a Dubai retailer on Ownchat Growth (annual billing)Scroll horizontally on mobile →
Item
Quantity
Price each (USD)
Cost (USD)
≈ AED
Utility: order and delivery updates 3,000$0.0188$56.40AED 207.13
Marketing: 2 promotions × 2,000 customers 4,000$0.0691$276.40AED 1,015.08
Service replies (within 1,000 free) 800$0.00$0.00AED 0.00
Message charges subtotal $332.80AED 1,222.21
Growth plan subscription 1 month$53$53.00AED 194.64
Total per month $385.80AED 1,416.85
Section 07 · Deep Dive

How do WhatsApp API providers in the UAE bill?

Providers use different billing models, so compare total monthly cost rather than headline plan prices. The figures below are what each provider published on the pages listed in our sources, as seen on 27 October 2026. Prices change often; check each provider's current page.

Campaign Analytics & Meta Rates
Ownchat broadcast campaign analytics, delivery reports, and open rates

Official Meta Cloud API Verified · Ownchat Production Workspace

WhatsApp API billing models, as published by each provider (checked 27 October 2026)Scroll horizontally on mobile →
Provider
Platform fee (published)
How messages are charged (published)
Ownchat From $12/month (annual) or $18 (monthly), USDOwnchat per-message prices in USD, published by country
SleekFlow (UAE) Pro AED 399/month, Premium AED 999/month; number hosting AED 55/month; paid onboardingIts own rate card
respond.io Starter $99, Growth $199, Advanced $349/month, based on monthly active contactsStates it adds nothing to Meta's message rates and charges no number fee
360dialog $59, $119 or $299/month per channelMeta rates, plus a 7% surcharge on marketing messages sent outside Meta's Marketing Messages API
Gupshup (self-serve) No fixed plan fee listed $0.001 per message plus Meta's fee; 6% extra on Cloud API marketing messages from 1 January 2026
Twilio No subscription $0.005 per message (inbound or outbound) plus Meta's fee
Section 08 · Deep Dive

How can I lower my WhatsApp marketing cost?

Use the right category

an order update sent as a utility template costs $0.0188, while the same message as marketing costs $0.0691.

Segment before you broadcast

sending to 500 engaged buyers instead of your full list cuts cost and reduces blocks.

Run Click-to-WhatsApp ads

conversations that start from an ad get Meta's free entry window of up to 7 days.

Answer questions in the service window

your first 1,000 service replies per number each month are free.

Choose annual billing

Growth costs $53 per month billed annually versus $62 billed monthly.

Official Product Feature
Ownchat smart segmentation screen filtering WhatsApp contacts by tags and purchase history

Official Meta Cloud API Verified · Ownchat Production Workspace

Section 09 · Deep Dive

How do I start with Ownchat in the UAE?

Start a 14-day free trial with no credit card, connect your +971 number and send your first templates. Support is available Monday to Friday, 7:30am–4:30pm UAE time (9am–6pm India time), at sales@ownchat.app or +91 72006 72700. For features, setup and UAE compliance, see our WhatsApp Business API page for the UAE.

Campaign Analytics & Meta Rates
Ownchat broadcast campaign analytics, delivery reports, and open rates

Official Meta Cloud API Verified · Ownchat Production Workspace

Productivity & ROI Impact

Calculate Your Monthly Business Time & Cost Savings

See how much manual agent time and software budget Ownchat saves your team each month.

120 chats / day
20 chats (Small Team)500 chats (Mid-Market)1,000+ chats (High Growth)
Automated Productivity Multiplier

Ownchat's 24/7 AI Chatbot instantly resolves 65% of FAQ queries, qualifying high-value leads before handing off to live agents.

Manual Hours Saved
432 hrs
per month with 24/7 automation
Lead Conversion+42%
Annual Savings$1,044+
Start Saving with 14-Day Free Trial
Enterprise Infrastructure

Certified Security, Reliability & Compliance

Built for UAE TDRA guidelines and strict Meta Cloud security standards.

Official Meta Partner

Direct integration to the official WhatsApp Cloud API with zero third-party proxy latency or ban risk.

End-to-End Encryption

All customer conversations and message templates are transmitted securely via Meta’s ISO 27001 data centers.

TDRA & Opt-In Ready

Automated STOP keyword opt-out handling and consent tracking aligned with regional telecom regulations.

99.9% Uptime SLA

High-availability redundant architecture backed by 24/7 real-time monitoring and SLA status reports.

Seamless Native Connections

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FAQ Knowledge Base

Frequently Asked Questions

Everything you need to know about pricing, compliance, Meta requirements and setup.

How much does the WhatsApp Business API cost in the UAE?

With Ownchat, plans start at $12 per month billed annually (about AED 44.07). Messages to UAE numbers cost $0.0691 for marketing and $0.0188 for utility, authentication and service. Your monthly total depends mostly on how many marketing messages you send.

How does Meta charge for WhatsApp messages now?

Since 1 July 2025 Meta charges per delivered message, based on the message category and the recipient's country. Messages customers send to you are free.

Can I pay in AED?

Ownchat bills UAE customers in USD. AED figures on this page are approximate, converted at the official peg of 1 USD = 3.6725 AED, and are for reference only.

Are service messages free?

Partly. Under Meta's rules since 1 October 2026, the first 1,000 service messages per business phone number each month are free. After that, each service message to a UAE number costs $0.0188 with Ownchat.

Why does an OTP cost $0.0612 instead of $0.0188?

That is the authentication-international price. It applies when a business based outside the UAE sends one-time passwords to UAE numbers. UAE-based businesses sending OTPs to UAE customers pay the standard $0.0188.

What is the cheapest way to send WhatsApp marketing in Dubai?

Send only to segmented, opted-in customers, use utility templates for transactional updates, and use Click-to-WhatsApp ads, which open a free messaging window of up to 7 days. The official API is also the safe alternative to unofficial bulk-sender tools, which can get numbers banned.

Is there a free trial?

Yes. Ownchat offers a 14-day free trial with no credit card required.

Do plan prices include green tick help and onboarding?

Yes. Ownchat states that every plan includes call support, onboarding and green tick assistance, and that it handles the green tick application for free on all paid plans. Meta decides whether to approve the badge.

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