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WhatsApp Group Automation

Smart WhatsApp Group Management.

Manage, automate, and grow WhatsApp groups effortlessly.

Create WhatsApp groups, handle join request approvals, generate shareable invite links, pin announcements, and automate team workflows—all from one platform.

Smart WhatsApp Group Management

Blue Tick Verified Account Exclusive

WhatsApp Group automation & management tools are strictly enabled for Meta Verified WhatsApp Business Accounts (Blue Tick) for maximum security and Meta API compliance.

Centralized WhatsApp Group Management

Create, configure, and manage WhatsApp groups directly from your unified web dashboard with complete participant control.

Join Approvals & Resettable Invite Links

Control who enters your group with Approval Required settings, allowing admins to manually review join requests and manage access using resettable WhatsApp group invite links.

Pinned Announcements & Expiration

Pin critical announcements inside group chats with custom expiration timelines (24h, 7d, 30d, or permanent).

Automated Group Broadcasts

Schedule and automate bulk announcements, media updates, and promotions to members across multiple groups simultaneously.

Role & Admin Delegation Controls

Promote team members to co-admins, delegate member permissions, and moderate messages across all community groups.

01Group Creation & Profile Customization

Create & Customize WhatsApp Groups Seamlessly

Launch official WhatsApp groups for customer communities, VIP buyer clubs, or internal team coordination. Strictly enabled for Meta-verified WhatsApp Business Accounts (Blue Tick) with full API compliance.

  • Exclusively enabled for Official Meta WhatsApp Business Accounts with Blue Tick verification
  • Custom group subject creation (up to 128 characters) and detailed description (up to 2048 characters)
  • Built-in image cropper for square group profile picture uploads
  • Configurable admin-only messaging mode toggles for announcement-only groups
  • Custom group tags and category organization inside Ownchat workspace
💡 Build official, Meta-compliant WhatsApp communities with verified Blue Tick brand trust
Create & Customize WhatsApp Groups Seamlessly
02Join Request Workflows & Smart Invite Links

Secure Community Growth with Join Approvals & Links

Keep your WhatsApp groups secure and spam-free. Manage incoming group join requests with one-click approval or rejection and distribute trackable invite links.

  • Review pending join requests with applicant names, numbers, and timestamps
  • Easily review and approve or reject customer join requests when Approval Required mode is enabled
  • Shareable WhatsApp group invite links for marketing and ad campaigns
  • Revoke or reset invite links anytime for privacy and spam protection
  • QR code generation for physical event banners, packaging, and store displays
💡 Maintain high-quality group engagement with controlled membership access
Secure Community Growth with Join Approvals & Links
03Group Messaging & Engagement Engine

Pinned Announcements & Automated Group Broadcasts

Ensure important news is never buried. Pin key messages at the top of group chat threads and schedule automated broadcast campaigns across multiple groups.

  • Pin critical messages with 24h, 7-day, 30-day, or permanent expiration options
  • Automated group broadcast scheduling across segmented customer groups
  • Rich media support (Images, Videos, PDFs, Catalog Links, Interactive Buttons)
  • Real-time message delivery and read status tracking across all groups
  • Automated welcome messages sent privately to new group joiners
💡 Drive active engagement and keep important updates front and center
Pinned Announcements & Automated Group Broadcasts
04Member Administration & Admin Roles

Complete Participant Controls & Admin Management

Manage thousands of group participants with ease. Promote trusted team members to co-admins, monitor activity, and enforce group rules centrally.

  • Admin role assignment and permission delegation across team members
  • Searchable participant lists with filter by name, phone number, or join date
  • Single-click participant removal and ban enforcement
  • Admin-only edit permissions for group settings and profile avatars
  • Centralized group exit and removal audit logs for compliance tracking
💡 Maintain full administrative control over community interactions
Complete Participant Controls & Admin Management
05Team Collaboration & Group Inbox

Unified Group Inbox for Multi-Agent Support

Break down communication silos. Route group conversations into your team inbox so multiple support reps can monitor and reply to customer group chats.

  • Shared team inbox view for all business-owned WhatsApp groups
  • Internal notes and agent tag mentions (@teammate) inside group chat threads
  • Conversation status tagging (Open, Pending, Resolved) for group queries
  • Automated ticket generation when group members ask support questions
  • Agent response time tracking for group customer interactions
💡 Deliver enterprise team support inside WhatsApp customer groups
Unified Group Inbox for Multi-Agent Support

Frequently Asked Questions

Everything you need to know about WhatsApp Group management in Ownchat.

Trusted by Growing Businesses

Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.

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Genuine Reviews from Growing Businesses

See how businesses across India use Ownchat to improve customer engagement and conversions.

We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.

Building Doctor

Vijay

Building Doctor

The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.

Uzhavarbumi

Senma S.

UzhavarbumiManagement Trainee

Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.

Tositos

Gayathri

TositosCo-founder

Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.

Oorani Labs

Adi S.

Oorani LabsFounder

We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.

Uzhavarbumi

Mano

UzhavarbumiCustomer Success Manager

Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.

Even More Foods

Kowsalya

Even More FoodsCo-Founder

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