Ownchat vs WATI: Which WhatsApp Business API Platform Fits Your Team?
A side-by-side look at pricing, message fees, channels, CRM and support, written for businesses in Singapore, the UAE and India. Every WATI figure links to where we found it.
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Ownchat vs WATI at a Glance
Transparent comparison: save up to 88% on platform costs without hidden number hosting fees or paid onboarding.
Ownchat
Official Meta PartnerBilled annually (Starter plan, 3 users, 20K contacts)
- ✓$0 WhatsApp Number Hosting Fee
- ✓Included Dedicated Call & Onboarding Support
- ✓Built-in WhatsApp CRM, Pipeline & Tags
- ✓Multi-Channel: WhatsApp, Instagram, RCS & Webchat
WATI
AlternativeStarting entry plan reported in market sources
- ✕Extra WhatsApp number hosting fees
- ✕Paid onboarding or ticket-only support
- ✕Limited or third-party CRM dependency
- ✕Higher recurring software overhead
Ownchat vs WATI: both are WhatsApp Business API platforms with a shared inbox, broadcasts and no-code chatbots. Ownchat, by Meta Business Partner Ieyal Solutions in India, serves 300+ businesses in India, Singapore and the UAE, starting at $12 per month billed annually. WATI reports 16,000+ customers and has many public reviews. This page compares both with sources.
At a Glance
- Ownchat entry price
- $12/month, billed annually (USD)
- Ownchat free trial
- 14 days, no credit card
- Ownchat partner status
- Official Meta Business Partner
- Ownchat customers
- 300+ businesses
- Information checked
- 27 Oct 2026; prices change
How was this Ownchat vs WATI comparison made?
Information checked 27 Oct 2026; prices change. Ownchat facts come from Ownchat's own website and rate sheet. WATI facts come from WATI's About page and support article, from G2, and from third-party pages that report WATI's prices. Where a WATI price comes from a third party rather than WATI, we say so. Check wati.io for current figures before you decide.
'Not published' in the table means we did not find the information on the pages listed under Sources. It does not mean the feature or policy does not exist. We have not tested WATI's product ourselves, and we do not comment on its quality beyond what public review data shows.
Official Meta Cloud API Verified · Ownchat Production Workspace
Ownchat vs WATI at a glance
The table covers what buyers in Singapore and the UAE ask about most: how you are billed, in what currency, and how WhatsApp message fees are handled.
Official Meta Cloud API Verified · Ownchat Production Workspace
Ownchat ★ Recommended | WATI | |
|---|---|---|
| Pricing model | Monthly subscription (billed annually, quarterly or monthly) plus per-message charges for WhatsApp templates | Subscription plans named Growth, Pro and Business, plus prepaid credits for messages (WATI support article) |
| Entry price | Starter $12/month billed annually, $18 billed monthly | Reported by third parties as from about USD 59 (Go4whatsup) or about USD 69 (Chakra) per month; YCloud lists INR plans at ₹1,999, ₹4,499 and ₹13,499. Not confirmed on WATI's own pages we opened |
| Billing currency for Singapore and UAE | USD (INR for India) | USD for UAE buyers, according to Go4whatsup (third party). No SGD or AED pricing seen |
| Meta message fee policy | Publishes its own per-message prices in USD by country and category, updated when Meta changes its rates (e.g. Singapore marketing $0.0878, UAE marketing $0.0691) | Not published on the WATI pages we opened |
| Channels | WhatsApp, Instagram, RCS Business Messaging, website webchat | Not published in our sources |
| CRM | Built-in WhatsApp CRM (contact profiles, custom fields, tags, sales pipeline, activity timeline) plus Zoho CRM and Zoho Bigin integrations | Not published in our sources |
| Integrations | Shopify, WooCommerce, Razorpay, Stripe, Google Sheets, Zoho CRM, Zoho Bigin, Zoho Books, Zoho Bookings, Zoho Subscriptions, Calendly, webhooks and others | Not published in our sources |
| Support | Call support on all plans; Mon–Fri 9am–6pm IST (11:30am–8:30pm SGT; 7:30am–4:30pm GST); sales@ownchat.app, +91 72006 72700 | Hours not published in our sources. WATI's About page says the team works remotely |
| Company | Ieyal Solutions, Thiruvarur, India. Meta Business Partner. 300+ businesses | Clare.ai Ltd. 16,000+ customers, per WATI's About page |
| G2 rating | 5.0 from 2 reviews (small sample) | 4.6 from about 510 reviews |
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How does Ownchat pricing compare with WATI pricing?
Ownchat's plans for Singapore and the UAE are in USD: Starter $12, Growth $53, Professional $91 and Business $180 per month billed annually, or $18, $62, $115 and $220 billed monthly. Starter includes 3 user logins, 20,000 contacts, bulk WhatsApp campaigns and 1 chatbot flow. Growth adds Instagram automation, recurring campaigns and 5 chatbot flows. There is also an Instagram Pro plan at $12 per month billed annually for Instagram-only teams.
WATI's three plans are Growth, Pro and Business. We could not confirm their USD prices on WATI's own site, so the figures in the table are as reported by Go4whatsup, Chakra and YCloud. Two of those publishers sell competing products, which is another reason to check WATI directly.
For WhatsApp message charges, Meta has billed per delivered message since July 2025, priced by category and recipient country. Ownchat's per-message prices are published openly in USD. For Singapore numbers: marketing $0.0878, utility, authentication and service $0.0192. For UAE numbers: marketing $0.0691, utility, authentication and service $0.0188, authentication-international $0.0612. Under Meta's rules, the first 1,000 service messages per number each month are free. We did not find WATI's per-message rates on the pages we opened.
Official Meta Cloud API Verified · Ownchat Production Workspace
The Old Manual Way vs The Ownchat Way
Why fast-growing companies replace personal phones and legacy tools with Ownchat.
- ✕1 phone, 1 agent: lost messages when staff are off or leave the company.
- ✕Constant risk of permanent number bans from unapproved bulk tools.
- ✕$99+/month pricing markups with paid setup fees from legacy vendors.
- ✕Manual copy-pasting of leads into spreadsheets and CRM systems.
- ✓Multi-Agent Inbox: All agents on one verified +65 / +971 company number.
- ✓Zero Ban Risk: Direct official WhatsApp Cloud API with Meta approval.
- ✓From $12/month: Transparent pricing, $0 hosting markup, no hidden fees.
- ✓Built-in CRM & Sync: Instant two-way sync with Zoho CRM, Shopify and Sheets.
When might WATI be the better choice?
WATI is an established platform with a large customer base and many public reviews. Some teams will reasonably prefer it.
You want a platform
with a long public review history. WATI has around 510 reviews on G2, compared with 2 for Ownchat.
You value a large
existing user community and a wide pool of people who already know the tool.
Your team already uses
WATI and its workflows, and switching cost outweighs any price difference.
You need support outside
Ownchat's weekday hours and WATI's arrangements suit your time zone better. Ask WATI to confirm its hours.
Official Meta Cloud API Verified · Ownchat Production Workspace
When might Ownchat be the better choice?
Ownchat suits small and mid-sized teams that want one tool for messaging and operations at a low entry price.
You want a low entry price
Starter is $12 per month billed annually, with a 14-day free trial and no credit card.
You want message prices
you can see before you sign up, listed by country and category.
You want WhatsApp, Instagram
DMs, RCS and webchat in one shared inbox.
You use Zoho. Ownchat
integrates with Zoho CRM, Bigin, Books, Bookings and Subscriptions, and Ieyal Solutions is a Zoho Partner.
You want task management
with SLAs and attendance tracking in the same platform (Business plan).
You want call support
on every plan from a Meta Business Partner team that also helps with the verified badge application.
Official Meta Cloud API Verified · Ownchat Production Workspace
What is involved in switching from WATI to Ownchat?
Your WhatsApp Business API number belongs to your business, not to the platform. Moving it between Meta partners is a standard process, and Ownchat's onboarding team handles the steps with you. Export your contacts and opt-in records first, then import them by CSV or Google Sheet. Ask both providers which approved message templates carry over and which need re-submission.
Ownchat has no office in Singapore or the UAE. The team works from Thiruvarur, India, and supports customers in all three markets during the hours above.
Official Meta Cloud API Verified · Ownchat Production Workspace
Calculate Your Monthly Business Time & Cost Savings
See how much manual agent time and software budget Ownchat saves your team each month.
Ownchat's 24/7 AI Chatbot instantly resolves 65% of FAQ queries, qualifying high-value leads before handing off to live agents.
Certified Security, Reliability & Compliance
Built for UAE TDRA guidelines and strict Meta Cloud security standards.
Official Meta Partner
Direct integration to the official WhatsApp Cloud API with zero third-party proxy latency or ban risk.
End-to-End Encryption
All customer conversations and message templates are transmitted securely via Meta’s ISO 27001 data centers.
TDRA & Opt-In Ready
Automated STOP keyword opt-out handling and consent tracking aligned with regional telecom regulations.
99.9% Uptime SLA
High-availability redundant architecture backed by 24/7 real-time monitoring and SLA status reports.
Seamless Native Connections
Works with the Tools You Already Use
Shopify
Zoho CRM
Google Sheets
Stripe
Razorpay
WooCommerce
PetpoojaFrequently Asked Questions
Everything you need to know about pricing, compliance, Meta requirements and setup.
Is Ownchat cheaper than WATI?
Ownchat's entry plan is $12 per month billed annually. Third-party pages report WATI's entry plan at about USD 59 to 69 per month, but we could not confirm that on WATI's own site. Compare total cost including per-message charges, and check both vendors' current prices.
Do Ownchat and WATI both use the official WhatsApp Business API?
Yes. Both are WhatsApp Business API platforms. Ownchat is an official Meta Business Partner.
Which platform publishes its WhatsApp per-message prices?
Ownchat publishes its per-message prices in USD by country and category, for example $0.0878 for a marketing message to a Singapore number and $0.0691 to a UAE number. We did not find WATI's per-message rates on the WATI pages we opened on 27 Oct 2026.
Can I bill in SGD or AED with either platform?
Ownchat bills Singapore and UAE customers in USD. A third-party source says WATI bills UAE buyers in USD, and we did not see SGD or AED pricing from WATI.
Does Ownchat support Instagram as well as WhatsApp?
Yes. Ownchat's Growth plan and above include an Instagram team inbox, comment-to-DM automation and an Instagram chatbot. There is also an Instagram-only plan, Instagram Pro, at $12 per month billed annually.
Can I move my WhatsApp number from WATI to Ownchat?
Yes. A WhatsApp Business API number can be moved between Meta partners. Ownchat's onboarding team guides you through it. Ask both providers which message templates carry over and which need re-submission.
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