Is there a free trial available for OwnChat?

Yes, OwnChat offers a free trial for interested businesses to try the platform before committing to a paid plan.

Are there any discounts available for annual plans?

Yes, OwnChat offers discounts for businesses that choose to pay annually for their plans.

Can I upgrade my plan at any time?

Yes, OwnChat allows businesses to upgrade their plans at any time to accommodate changes in their business needs.

Can i cancel subscription plan at any time?

Yes, you have the flexibility to cancel your subscription at any time. When you cancel, no additional charges will be made to your account. Please note that if you cancel your subscription during an active period, there will not be any refunds.

Are there any additional fees or hidden costs

No, OwnChat's pricing is transparent, and there are no additional fees or hidden costs.

Author

Poornima

Insights and expertise on WhatsApp automation, growth strategies, and enterprise solutions.

20 Published Stories

Recent Contributions

WhatsApp business APISep 3, 2024

Innovative Ways to Use WhatsApp for Restaurant Orders

In today’s competitive restaurant industry, leveraging technology like WhatsApp can transform customer interactions and streamline operations. By integrating WhatsApp into your restaurant’s ordering process, you can provide a more personalized, efficient, and engaging experience for your customers. Below are some practical scenarios that illustrate how WhatsApp can revolutionize your restaurant’s service.

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Whatsapp CommerceFeb 14, 2026

WhatsApp Marketing for Textile Businesses: Complete Automation Guide

Learn how WhatsApp marketing automation helps textile brands recover carts, reduce COD failures, and boost repeat sales. See how Ownchat helps. Start today.

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Shopify WhatsApp IntegrationNov 8, 2025

Turn Every Chat into a Sale: Automate Your Shopify Store with OwnChat

Connect Shopify with WhatsApp using OwnChat. Automate cart recovery, order updates, and marketing messages to boost conversions, retention, and customer satisfaction.

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WhatsApp MarketingSep 3, 2024

Increase Customer Engagement in Your Restaurant with These WhatsApp Strategies

Imagine it's Friday evening, and your restaurant is buzzing with customers. But there's one problem — your phone lines are jammed with order inquiries, and customers are getting frustrated with the wait times. Now, imagine having a tool that not only streamlines the ordering process but also keeps customers engaged with your restaurant long after they've left. That tool is WhatsApp.

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Healthcare AutomationMar 9, 2026

How Clinics Can Automate Patient Appointments on WhatsApp

Discover how clinics can automate patient appointments on WhatsApp, reduce no-shows, and streamline scheduling with real-time booking automation.

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WhatsApp bookings & AutomationOct 11, 2025

Automate Your Entire Booking Process: How to Save 10+ Hours a Week with OwnChat and Zoho Bookings

Running a business means juggling a hundred things at once — customers, staff, operations, and everything in between.."But here’s a hard truth: those manual bookings, reminders, and payment chases aren't just annoying—they're costing your business over 10 hours of valuable work time every single week.

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WhatsApp Marketing for RestaurantsJun 16, 2025

Go Green, Save Green: How to Send Digital Receipts (Green Bills) via WhatsApp Using Ownchat

earn how restaurants can save money, reduce waste, and boost loyalty by sending digital WhatsApp receipts directly to their customers with Ownchat’s platform.

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WhatsApp Marketing for RestaurantsJun 24, 2025

Stop Shouting, Start Connecting: Using Ownchat & Petpooja Data for Hyper-Targeted WhatsApp Marketing

Stop sending generic messages that go ignored. Learn how to combine Ownchat’s automation with your Petpooja POS data to create hyper-targeted WhatsApp campaigns that increase customer loyalty, repeat orders, and restaurant revenue.

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WhatsApp bookings & AutomationOct 12, 2025

The Future of Appointments is Conversational: Why Your Business Needs a WhatsApp Booking Strategy

The way customers interact with businesses is changing — fast. Gone are the days when websites and phone calls were enough to manage bookings and customer interactions. Today, people expect instant, personal, and convenient communication — the same way they chat with friends.

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Whatsapp AutomationFeb 27, 2026

Managing High-Volume Customer Queries in Supermarkets with WhatsApp Automation (Step-by-Step Guide)

Learn how to manage high-volume supermarket customer queries using WhatsApp automation. Step-by-step guide to reduce costs and increase sales.

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WhatsApp Business PricingJun 23, 2025

WhatsApp Business Pricing Changes: Your Ownchat Guide to Smarter Messaging for All Businesses (Effective July 1, 2025)

WhatsApp’s pricing is changing from July 1, 2025. Learn what’s new and how Ownchat helps your business adapt, save costs, and maximize free message windows.

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WhatsApp bookings & AutomationOct 11, 2025

5 Reasons Your Competitors Are Beating You on Customer Experience (And How WhatsApp Bookings Can Fix It)

In today’s competitive market, customer experience is the ultimate differentiator. Your product or service might be good, but if the experience of booking, paying, or interacting with your business feels clunky, customers will happily switch to a competitor who makes it seamless.

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WhatsApp Automation for RestaurantsJun 14, 2025

OwnChat × Petpooja Integration: Transform Your POS into a WhatsApp Marketing Engine

Integrate Petpooja with OwnChat to automate WhatsApp marketing. Engage customers, track ROI, and grow your restaurant with data-driven automation.

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appointment schedulingSep 27, 2025

Stop No-Shows and Get Paid Faster: The Ultimate Zoho Bookings & WhatsApp Integration

Learn how to connect Zoho Bookings with OwnChat to enable direct WhatsApp appointment scheduling. Follow this step-by-step guide to automate bookings, sync availability, and collect payments seamlessly inside WhatsApp.

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WhatsApp bookings & AutomationOct 3, 2025

Book Appointments Directly in WhatsApp: A Step-by-Step Guide to Integrating Zoho Bookings with OwnChat

Learn how to integrate Zoho Bookings with OwnChat to automate appointments, show real-time availability, and collect payments directly in WhatsApp—no coding required.

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WhatsApp Marketing for RestaurantsAug 14, 2024

7 Creative WhatsApp Marketing Ideas to Boost Your Restaurant This Independence Day

Independence Day is the perfect time to engage with your customers and increase your restaurant's visibility. With over 2 billion users, WhatsApp provides a direct, effective

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WhatsApp Marketing for RestaurantsJun 10, 2025

Hear Your Customers Loud and Clear: Setting Up Automated WhatsApp Feedback Surveys with Ownchat

In the bustling world of restaurants, understanding what your customers really think is gold. Did they love the new special? Was the service prompt? Did the delivery arrive hot and fresh? Honest feedback is the secret ingredient to improving service, refining your menu, and building a loyal following.

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WhatsApp Marketing for RestaurantsJun 11, 2025

Keep Them Coming Back: 5 Ways Ownchat's WhatsApp Loyalty Programs Boost Restaurant Revenue & Retention

Turn casual diners into loyal customers with Ownchat's WhatsApp loyalty programs. Discover 5 powerful strategies to increase visits, order value, and customer retention.

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WhatsApp Flow builderJul 30, 2025

Introducing Flow Builder 2.0: Build No-Code Apps Inside WhatsApp

OwnChat’s Flow Builder 2.0 lets you build fully automated WhatsApp flows — without coding. Take bookings, orders, payments, and feedback, all inside WhatsApp.

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WhatsApp Marketing for RestaurantsJun 28, 2025

Never Miss a Question: Leveraging WhatsApp Chatbots for 24/7 Restaurant Customer Service with Ownchat

Never miss a customer query again. Learn how WhatsApp chatbots from Ownchat help restaurants automate FAQ replies, bookings, and orders — improving service and freeing up staff.

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Trusted by Growing Businesses

Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.

Genuine Reviews from Growing Businesses

See how businesses across India use Ownchat to improve customer engagement and conversions.

We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.

Vijay

Building Doctor

The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.

Senma S.

Uzhavarbumi•Management Trainee

Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.

Gayathri

Tositos•Co-founder

Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.

Adi S.

Oorani Labs•Founder

We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.

Mano

Uzhavarbumi•Customer Success Manager

Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.

Kowsalya

Even More Foods•Co-Founder

Vijay

Building Doctor

The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.

Senma S.

Uzhavarbumi•Management Trainee

Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.

Gayathri

Tositos•Co-founder

Adi S.

Oorani Labs•Founder

We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.

Mano

Uzhavarbumi•Customer Success Manager

Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.

Kowsalya

Even More Foods•Co-Founder

Plug AI Into Your Own Data & Integrations

Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.